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Frequently Asked Questions
The Basics
Can I work with you if I don't live near you? »
How can a professional photo organizer help me? »
How do I get started? »
How long will my project take? »
What is a Personal Photo Organizer? »
Digital Photo Organizing
Can you transfer photos stored on Google Photos, Shutterfly or Verizon? »
How do you add dates to the pictures you scan? »
What about files I have stored on CDs, DVDs, thumb drives, memory cards and floppy disks? »
Digitizing
Can you digitize scrapbook pages and very large items, such as children’s artwork? »
Do you charge extra to digitize (scan) my photos at 600DPI? »
Do you digitize (scan) photos in your office or mail them out? »
Do you digitize negatives and slides? »
How would you handle a large, hand-drawn family tree measuring three feet by two feet? »
I have many daguerreotypes and cabinet cards of my ancestors. Are there any particular ways you deal with them? »
Is it necessary to keep physical copies of photos after digitizing them? »
What does it mean to digitize (scan) at 600 DPI? »
What is digitizing and what equipment do you use? »
Why do you use a camera scanning setup in addition to your traditional photo scanners? »
Photo Books
How do I get the photos to you? »
I have photos and letters that need to be scanned. Can you do that? »
What are the cover options for the book? »
Will I be able to review the final book before it is ordered? »
Home Movie and Audio Transfer
I have multiple events on one home movie tape. Can you clip these into smaller videos for each event? »
What format of home movies do you transfer? »
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